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    IT services in Luxembourg

    IT support Junglinster – on-site help, managed services and backup

    Canton Grevenmacher · approx. 18 min from Wecker

    IT support in Junglinster: we handle helpdesk, managed IT services, IT security and backup for small and medium businesses — remotely and with on-site visits in Junglinster and the surrounding area.

    Junglinster is about 15 to 20 minutes from Wecker. That is neighbourhood distance: appointments are possible at short notice and we combine them with other visits nearby. Our managed IT services Junglinster cover businesses on the commercial estate as well as offices and practices in the village centre.

    In and around Junglinster you find trades, construction firms, retail, practices and many small service providers. Typical is the mix of desk-based work and people working on the move: on building sites, at customers, in the van. To keep that safe, mobile devices need encryption, managed accounts and file access that avoids private storage. That is what we set up, with backup that covers mobile data too.

    IT support and managed services in Junglinster

    • IT support

      Help by phone and remote access within the agreed response time, plus a site visit whenever hardware is involved.

    • Managed services

      Monitoring, updates, antivirus and user administration at a fixed price per workstation.

    • IT security

      Hardened workstations, multi-factor sign-in, limited rights and documented access.

    • Backup and cloud

      Daily backup, an off-site copy and regular test restores — not just a job that runs.

    • Microsoft 365

      Setup, migration of existing mailboxes, permissions, device management and a separate backup outside Microsoft.

    • Telephony with 3CX

      Direct dials, queues, forwarding to home offices and porting of your existing numbers.

    • Hosting when needed

      Servers and applications in the Losheim data centre (Germany) — the storage location is agreed before any contract.

    Data location: Microsoft 365 is hosted in the EU. If you host servers or applications with us, they sit in the Losheim data centre in Germany. We state this openly so you can confirm it with your own customers.

    How a call-out in Junglinster works

    1. 1. Report

      You call or write. We confirm the request and tell you who is handling it.

    2. 2. Remote access

      Whatever can be solved remotely is solved straight away, usually before travel becomes necessary.

    3. 3. On-site visit

      For hardware, network and servers we come with spare parts and a fixed time window.

    4. 4. Written record

      You get a short record: what happened, what was changed and what is still open.

    For businesses with field teams we schedule appointments early in the morning, before the vans leave the yard.

    IT support nearby and related pages

    Frequently asked questions

    Frequent questions from Junglinster

    Next step

    Request IT support in Junglinster

    Write to us and pick your topic in the form, call us, or book an appointment directly. You get back a first assessment for your site in Junglinster.

    Reply within 4 business hours

    Your contact person

    Frank Schenkewitz

    CEO & IT security expert

    Book a call with Frank
    Reviews & experiences with Local-IT-Partner

    Rated by customers of the Local-IT-Partner group (DE + LU)