IT support Strassen – on-site help, managed services and backup
Canton Luxembourg · approx. 30 min from Wecker
IT support in Strassen: we handle helpdesk, managed IT services, IT security and backup for small and medium businesses — remotely and with on-site visits in Strassen and the surrounding area.
Strassen sits next to Bertrange for us: about 30 minutes from Wecker, easy to reach via the Route d'Arlon, so visits can be arranged at short notice. Our managed IT services Strassen work in two steps — remote support first so you can keep working, then an on-site appointment for everything that needs hands.
Strassen has many offices, practices, agencies and small service firms in mixed-use buildings. Several companies often share one building, cabling has grown over the years and nobody knows where each socket leads. We document the network before changing anything. After that come the usual items: Windows updates, multi-factor sign-in for Microsoft 365 and a backup that survives losing an entire computer.
IT support and managed services in Strassen
IT support
Help by phone and remote access within the agreed response time, plus a site visit whenever hardware is involved.
Managed services
Monitoring, updates, antivirus and user administration at a fixed price per workstation.
IT security
Hardened workstations, multi-factor sign-in, limited rights and documented access.
Backup and cloud
Daily backup, an off-site copy and regular test restores — not just a job that runs.
Microsoft 365
Setup, migration of existing mailboxes, permissions, device management and a separate backup outside Microsoft.
Telephony with 3CX
Direct dials, queues, forwarding to home offices and porting of your existing numbers.
Hosting when needed
Servers and applications in the Losheim data centre (Germany) — the storage location is agreed before any contract.
Data location: Microsoft 365 is hosted in the EU. If you host servers or applications with us, they sit in the Losheim data centre in Germany. We state this openly so you can confirm it with your own customers.
How a call-out in Strassen works
1. Report
You call or write. We confirm the request and tell you who is handling it.
2. Remote access
Whatever can be solved remotely is solved straight away, usually before travel becomes necessary.
3. On-site visit
For hardware, network and servers we come with spare parts and a fixed time window.
4. Written record
You get a short record: what happened, what was changed and what is still open.
In shared buildings we clarify access to the technical room beforehand — otherwise a locked door ends the appointment.
IT support nearby and related pages
Neighbouring towns
Related article
Frequent questions from Strassen
Request IT support in Strassen
Write to us and pick your topic in the form, call us, or book an appointment directly. You get back a first assessment for your site in Strassen.
Rated by customers of the Local-IT-Partner group (DE + LU)
- Phone+352 20 60 12 44
Monday–Friday 08:00–18:00
24/7 emergency line for contract customers
- Emailmail@local-it-partner.lu
- Address
Local-IT-Partner S.à r.l.-S
1 Haaptstrooss
L-6869 Wecker, Luxemburg